Frequently Asked Questions

  • What are your licensing terms?

  • Can I get a copy of the footage without a watermark prior to purchase?

  • I need to purchase a clip right now, when are you open?

  • Can I get a discount?

  • Where are the prices of your footage?

  • Which formats do you offer?

  • How long until my download link expires?

  • My download link is not working!

  • What if I end up not using the clip that I purchased?

  • Can I see what the clip looks like in my project before I purchase it?

  • I purchased a 1080 clip, but now I need the raw (4k/5k) version of it. Can I upgrade?

  • Why does the raw file look different than what's on the site?

  • Why is there no purchase option for the clip I want?

  • Can I test out footage before I purchase?

  • What are property rights and what do I have to be aware of?

  • Do you accept Purchase Orders?

  • Do you upscale your 4K footage?

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